British Airways flight delayed or cancelled? Claim up to €600
British Airways is a major carrier on Portugal-UK routes. Post-Brexit, flights from Portugal to the UK remain covered by EC 261/2004, and BA flights from the UK are covered by the UK's retained equivalent regulation.
Claims reputation
British Airways handles claims relatively professionally. They acknowledge claims quickly but may take 6-8 weeks to process and pay. They rarely require legal escalation for valid claims.
Tips for claiming against British Airways
- BA flights from Portugal are covered by EC 261 regardless of Brexit — don't let BA suggest otherwise.
- If BA offered a hotel or meals, you can still claim financial compensation on top of that.
- British Airways allows claims up to 6 years from the flight date under UK law.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common British Airways routes
Routes from Portugal
Frequently asked questions
How much compensation can I claim from British Airways?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from British Airways?
You can claim directly through British Airways's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from British Airways?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to British Airways flights?
Yes, if your flight departed from any EU airport, OR if British Airways is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if British Airways claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.