Ryanair flight delayed or cancelled? Claim up to €600
Ryanair is Europe's largest low-cost carrier and operates extensively from Lisbon, Porto, and Faro. Despite their budget model, Ryanair passengers have full rights under EC 261/2004 for delays over 3 hours or cancellations.
Claims reputation
Ryanair is notoriously difficult when handling compensation claims. They frequently reject claims citing extraordinary circumstances and often require escalation to national enforcement bodies.
Tips for claiming against Ryanair
- Document everything at the airport — Ryanair staff may not proactively inform you of your rights.
- Ryanair's online claim form is deliberately complex; using a claims service can significantly speed up the process.
- Don't accept Ryanair vouchers or travel credit if you're entitled to cash compensation.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common Ryanair routes
Routes from Portugal
Does Ryanair pay EC261 claims?
Ryanair systematically rejects a high proportion of first-time EC261 claims, citing extraordinary circumstances or claiming the delay was under 3 hours at arrival. However, they settle quickly once a formal legal demand or NEB complaint is filed — most claims resolve within 4–8 weeks after escalation. Do not accept their initial rejection.
Frequently asked questions
How much compensation can I claim from Ryanair?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from Ryanair?
You can claim directly through Ryanair's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from Ryanair?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to Ryanair flights?
Yes, if your flight departed from any EU airport, OR if Ryanair is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if Ryanair claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.