easyJet flight delayed or cancelled? Claim up to €600
easyJet operates numerous routes connecting Portugal to the UK and other European destinations. Passengers affected by easyJet delays or cancellations can claim compensation under EU Regulation 261/2004.
Claims reputation
easyJet is generally more cooperative than other low-cost carriers. They have a structured claims process and tend to respond within 28 days, though they may still initially reject borderline cases.
Tips for claiming against easyJet
- easyJet provides a dedicated disruption page — screenshot it as evidence of your delay.
- If your flight was diverted, easyJet still owes compensation based on final arrival delay.
- Claims against easyJet post-Brexit: flights from EU airports are still covered under EC 261.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common easyJet routes
Routes from Portugal
Does easyJet pay EC261 claims?
easyJet generally processes legitimate EC261 claims faster than Ryanair or Wizz Air, though initial rejection of borderline claims is common. Most valid claims with good documentation are resolved within 4–8 weeks directly. Their claims portal is functional but disputes still often require NEB involvement.
Frequently asked questions
How much compensation can I claim from easyJet?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from easyJet?
You can claim directly through easyJet's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from easyJet?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to easyJet flights?
Yes, if your flight departed from any EU airport, OR if easyJet is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if easyJet claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.