Brussels Airlines flight delayed or cancelled? Claim up to €600
Brussels Airlines, a Lufthansa Group member, operates routes from Portugal to Brussels and onward to Africa. Disrupted passengers can claim up to €600 under EU compensation regulations.
Claims reputation
Brussels Airlines is generally cooperative but can be slow. The Belgian aviation authority is an effective escalation path.
Tips for claiming against Brussels Airlines
- Brussels Airlines uses codeshares with Lufthansa — identify the actual operating carrier for your claim.
- BRU airport congestion is common; Brussels Airlines cannot use this as an extraordinary circumstance defense.
- Claims can be filed in English through their online portal for faster processing.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common Brussels Airlines routes
Routes from Portugal
Frequently asked questions
How much compensation can I claim from Brussels Airlines?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from Brussels Airlines?
You can claim directly through Brussels Airlines's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from Brussels Airlines?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to Brussels Airlines flights?
Yes, if your flight departed from any EU airport, OR if Brussels Airlines is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if Brussels Airlines claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.