Iberia flight delayed or cancelled? Claim up to €600
Iberia, Spain's flag carrier, operates frequent flights between Portugal and Madrid, with connections to Latin America. All Iberia flights within or from the EU are covered by compensation regulations.
Claims reputation
Iberia can be slow to process claims, often taking 2-3 months. They sometimes reject claims initially but tend to pay on escalation through AESA (Spanish aviation authority).
Tips for claiming against Iberia
- If your Iberia connecting flight via Madrid caused you to miss a long-haul connection, claim the higher compensation tier based on final destination distance.
- Iberia and Iberia Express are separate entities — check which airline actually operated your flight.
- AESA (Spain's aviation authority) is a free and effective escalation channel for Iberia claims.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common Iberia routes
Routes from Portugal
Frequently asked questions
How much compensation can I claim from Iberia?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from Iberia?
You can claim directly through Iberia's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from Iberia?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to Iberia flights?
Yes, if your flight departed from any EU airport, OR if Iberia is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if Iberia claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.