Pegasus Airlines flight delayed or cancelled? Claim up to €600
Pegasus Airlines is a Turkish low-cost carrier based at Istanbul Sabiha Gökçen Airport. As a non-EU carrier, EC 261/2004 only applies to Pegasus flights departing from EU airports — return flights from Turkey are not covered.
Claims reputation
Pegasus Airlines is difficult to deal with for compensation claims. As a non-EU carrier, they often try to avoid EC 261 obligations even on qualifying EU-departure flights.
Tips for claiming against Pegasus Airlines
- EC 261 only covers Pegasus flights departing from EU airports — your return flight from Turkey is NOT covered.
- File your claim with the NEB of the departure country (e.g., ANAC for flights from Portugal).
- Pegasus may ignore initial claims — send a formal letter referencing EC 261/2004 and set a 14-day response deadline.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common Pegasus Airlines routes
Does Pegasus Airlines pay EC261 claims?
Pegasus Airlines is one of the more difficult carriers for compensation claims. They frequently ignore initial requests and may dispute EU jurisdiction. Claims from EU departures are valid but expect 8–12 weeks and likely escalation to the departure country's NEB. Persistence and formal legal language are essential.
Frequently asked questions
How much compensation can I claim from Pegasus Airlines?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from Pegasus Airlines?
You can claim directly through Pegasus Airlines's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from Pegasus Airlines?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to Pegasus Airlines flights?
Yes, if your flight departed from any EU airport, OR if Pegasus Airlines is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if Pegasus Airlines claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.