Tarom flight delayed or cancelled? Claim up to €600
Tarom is Romania's flag carrier, a SkyTeam member operating from Bucharest Henri Coandă Airport. It offers seasonal connections to Portugal. As an EU carrier, EC 261/2004 fully applies, though the airline faces ongoing financial challenges.
Claims reputation
Tarom has a poor reputation for claims handling. The airline's financial difficulties and aging fleet lead to frequent disruptions, and responses to compensation claims are often slow and evasive.
Tips for claiming against Tarom
- Romania's AACR (Autoritatea Aeronautică Civilă Română) is the NEB for escalating Tarom claims.
- Tarom's aging fleet means technical delays are more common — these are NOT extraordinary circumstances under EC 261.
- Despite financial difficulties, Tarom is legally obligated to pay valid EC 261 claims — do not accept refusals based on financial hardship.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common Tarom routes
Does Tarom pay EC261 claims?
Tarom is one of the slower carriers for compensation payments, often taking 10–14 weeks. Financial difficulties mean the airline may attempt to delay or avoid payments. Escalation to Romania's AACR is often necessary. Be persistent and set clear deadlines in formal correspondence.
Frequently asked questions
How much compensation can I claim from Tarom?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from Tarom?
You can claim directly through Tarom's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from Tarom?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to Tarom flights?
Yes, if your flight departed from any EU airport, OR if Tarom is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if Tarom claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.