Transavia flight delayed or cancelled? Claim up to €600
Transavia, the low-cost subsidiary of Air France-KLM, operates seasonal and year-round routes from Portugal to France and the Netherlands. Passengers on disrupted Transavia flights can claim compensation under EC 261.
Claims reputation
Transavia is moderately cooperative with claims. As part of the Air France-KLM group, they follow a structured process, though responses can take up to 2 months.
Tips for claiming against Transavia
- Transavia France (TO) and Transavia Netherlands (HV) are different entities — confirm which operated your flight.
- Transavia's online claim form is straightforward; use it to create an official record.
- If Transavia doesn't respond within 6 weeks, escalate to the French DGAC or Dutch ILT.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common Transavia routes
Routes from Portugal
Frequently asked questions
How much compensation can I claim from Transavia?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from Transavia?
You can claim directly through Transavia's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from Transavia?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to Transavia flights?
Yes, if your flight departed from any EU airport, OR if Transavia is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if Transavia claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.