Wizz Air flight delayed or cancelled? Claim up to €600
Wizz Air is a major ultra-low-cost carrier connecting Portugal to Central and Eastern Europe. Passengers on disrupted Wizz Air flights departing from EU airports are entitled to compensation under EC 261/2004.
Claims reputation
Wizz Air is one of the most difficult airlines to claim against. They systematically reject claims and often require legal action or enforcement body involvement to pay out.
Tips for claiming against Wizz Air
- Wizz Air's registered office is in Hungary — Hungarian enforcement authorities (NKH) can be effective for escalation.
- Don't be deterred by Wizz Air's initial rejection; their first response is almost always negative regardless of claim validity.
- Screenshot the Wizz Air app's flight status notifications as evidence of delay times.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common Wizz Air routes
Routes from Portugal
Does Wizz Air pay EC261 claims?
Wizz Air has a reputation for aggressive claim denials, with UK CAA data showing 32% of their flights arriving 15+ minutes late. They are known to delay responses and invoke extraordinary circumstances frequently. Escalation to the relevant NEB (or court in small claims) is often necessary. Budget 8–16 weeks for resolution.
Frequently asked questions
How much compensation can I claim from Wizz Air?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from Wizz Air?
You can claim directly through Wizz Air's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from Wizz Air?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to Wizz Air flights?
Yes, if your flight departed from any EU airport, OR if Wizz Air is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if Wizz Air claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.