London Airport (LHR) — Flight Compensation
London Heathrow is Europe's busiest airport and a major global hub. Operating at near-maximum capacity with two runways, delays are frequent. Flights to/from Portugal are among the most popular routes.
Top airlines at London
Common disruption causes
Routes from London
Frequently asked questions
What compensation can I get for a delayed flight from London Airport?
Under EU Regulation EC 261/2004, compensation from London (LHR) ranges from €250 to €600 per passenger, depending on flight distance: €250 for under 1,500 km, €400 for 1,500–3,500 km, and €600 for over 3,500 km. This applies when your flight is delayed by 3 or more hours at arrival, or cancelled with less than 14 days' notice.
Does EC 261/2004 apply to all flights departing London?
Yes. Any flight departing from London Airport (LHR) is covered by EC 261/2004 regardless of the airline or destination — this includes non-EU carriers. If you fly INTO London on a non-EU airline from outside the EU, you would need to check if that route is covered.
What are the most common causes of delays at London Airport?
London Airport experiences disruptions from Capacity constraints (near-full utilization), Fog and low visibility, Wind and storms and ATC restrictions, Runway maintenance. Note that not all of these count as "extraordinary circumstances" — technical problems and staff shortages are NOT valid reasons for airlines to deny compensation.
How do I claim if my flight from London was cancelled?
You have two options: claim directly with the airline (often slow and frequently rejected), or use FlightOwed. We assess your claim, handle all correspondence, and take legal action if needed — with no upfront cost. We only charge 25% if we successfully recover your compensation.