Madrid Airport (MAD) — Flight Compensation
Madrid Barajas is Spain's largest airport and a major hub for Iberia. It's the primary gateway between Europe and Latin America, with extensive connections to Portugal.
Top airlines at Madrid
Common disruption causes
Routes from Madrid
Frequently asked questions
What compensation can I get for a delayed flight from Madrid Airport?
Under EU Regulation EC 261/2004, compensation from Madrid (MAD) ranges from €250 to €600 per passenger, depending on flight distance: €250 for under 1,500 km, €400 for 1,500–3,500 km, and €600 for over 3,500 km. This applies when your flight is delayed by 3 or more hours at arrival, or cancelled with less than 14 days' notice.
Does EC 261/2004 apply to all flights departing Madrid?
Yes. Any flight departing from Madrid Airport (MAD) is covered by EC 261/2004 regardless of the airline or destination — this includes non-EU carriers. If you fly INTO Madrid on a non-EU airline from outside the EU, you would need to check if that route is covered.
What are the most common causes of delays at Madrid Airport?
Madrid Airport experiences disruptions from Summer thunderstorms, ATC congestion, Wind and Connecting passenger delays, Ground handling issues. Note that not all of these count as "extraordinary circumstances" — technical problems and staff shortages are NOT valid reasons for airlines to deny compensation.
How do I claim if my flight from Madrid was cancelled?
You have two options: claim directly with the airline (often slow and frequently rejected), or use FlightOwed. We assess your claim, handle all correspondence, and take legal action if needed — with no upfront cost. We only charge 25% if we successfully recover your compensation.