Aer Lingus flight delayed or cancelled? Claim up to €600
Aer Lingus connects Portugal to Dublin and is a popular choice for Irish travellers. As an EU carrier, all Aer Lingus flights are covered by EC 261/2004.
Claims reputation
Aer Lingus is moderately cooperative with claims. They respond within 6-8 weeks and generally pay valid claims, though initial responses may offer vouchers.
Tips for claiming against Aer Lingus
- Aer Lingus is an EU airline — all flights are covered, including those to/from non-EU destinations.
- Reject voucher offers and insist on cash compensation if that's your right.
- The Irish Aviation Authority (IAA) is an effective escalation body for Aer Lingus claims.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common Aer Lingus routes
Routes from Portugal
Frequently asked questions
How much compensation can I claim from Aer Lingus?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from Aer Lingus?
You can claim directly through Aer Lingus's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from Aer Lingus?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to Aer Lingus flights?
Yes, if your flight departed from any EU airport, OR if Aer Lingus is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if Aer Lingus claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.