Lisbon Airport (LIS) — Flight Compensation
Lisbon Humberto Delgado Airport is Portugal's busiest airport and a major European hub. With over 30 million passengers annually, it serves as the main base for TAP Air Portugal. Delays are common due to runway capacity constraints and growing traffic.
Top airlines at Lisbon
Common disruption causes
Routes from Lisbon
Frequently asked questions
What compensation can I get for a delayed flight from Lisbon Airport?
Under EU Regulation EC 261/2004, compensation from Lisbon (LIS) ranges from €250 to €600 per passenger, depending on flight distance: €250 for under 1,500 km, €400 for 1,500–3,500 km, and €600 for over 3,500 km. This applies when your flight is delayed by 3 or more hours at arrival, or cancelled with less than 14 days' notice.
Does EC 261/2004 apply to all flights departing Lisbon?
Yes. Any flight departing from Lisbon Airport (LIS) is covered by EC 261/2004 regardless of the airline or destination — this includes non-EU carriers. If you fly INTO Lisbon on a non-EU airline from outside the EU, you would need to check if that route is covered.
What are the most common causes of delays at Lisbon Airport?
Lisbon Airport experiences disruptions from Single runway operations causing congestion, Slot constraints during peak hours, Weather (fog and wind) and ATC staffing issues, Ground handling delays. Note that not all of these count as "extraordinary circumstances" — technical problems and staff shortages are NOT valid reasons for airlines to deny compensation.
How do I claim if my flight from Lisbon was cancelled?
You have two options: claim directly with the airline (often slow and frequently rejected), or use FlightOwed. We assess your claim, handle all correspondence, and take legal action if needed — with no upfront cost. We only charge 25% if we successfully recover your compensation.