American Airlines flight delayed or cancelled? Claim up to €600
American Airlines operates flights from Lisbon to Philadelphia and other US gateways. EU compensation law applies to all American Airlines flights departing from European airports.
Claims reputation
American Airlines processes EC 261 claims reasonably well. They may take up to 2 months to respond but generally comply with valid claims.
Tips for claiming against American Airlines
- All US-bound flights from Lisbon exceed 3500km — the maximum €600 compensation applies.
- American Airlines codeshares with British Airways and Iberia — identify the actual operating carrier.
- Keep all rebooking documentation if American Airlines rerouted you through another US hub.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common American Airlines routes
Frequently asked questions
How much compensation can I claim from American Airlines?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from American Airlines?
You can claim directly through American Airlines's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from American Airlines?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to American Airlines flights?
Yes, if your flight departed from any EU airport, OR if American Airlines is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if American Airlines claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.