Delta Air Lines flight delayed or cancelled? Claim up to €600
Delta operates seasonal and year-round transatlantic services from Lisbon. EC 261/2004 covers Delta flights departing from EU airports, entitling passengers to up to €600.
Claims reputation
Delta generally handles EC 261 claims professionally for EU-departing flights. Responses may take 6-8 weeks but they tend to honour valid claims.
Tips for claiming against Delta Air Lines
- Delta flights from Lisbon to the US qualify for the maximum €600 compensation due to distance.
- Delta may offer SkyMiles instead of cash — you can insist on monetary compensation.
- File your claim through Delta's website first, then escalate to ANAC if needed.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common Delta Air Lines routes
Routes from Portugal
Frequently asked questions
How much compensation can I claim from Delta Air Lines?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from Delta Air Lines?
You can claim directly through Delta Air Lines's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from Delta Air Lines?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to Delta Air Lines flights?
Yes, if your flight departed from any EU airport, OR if Delta Air Lines is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if Delta Air Lines claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.