Eurowings flight delayed or cancelled? Claim up to €600
Eurowings, Lufthansa's low-cost arm, operates routes between Portugal and several German cities. All flights are fully covered by EC 261/2004 compensation regulations.
Claims reputation
Eurowings tends to reject claims initially but will pay on escalation. The German SÖP arbitration board is a useful free resource.
Tips for claiming against Eurowings
- Eurowings and Germanwings claims go through the same system — check your booking confirmation for the actual carrier.
- Eurowings frequently cites crew shortages; this is NOT an extraordinary circumstance.
- File your claim through Eurowings.com first to start the official process.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common Eurowings routes
Routes from Portugal
Frequently asked questions
How much compensation can I claim from Eurowings?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from Eurowings?
You can claim directly through Eurowings's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from Eurowings?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to Eurowings flights?
Yes, if your flight departed from any EU airport, OR if Eurowings is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if Eurowings claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.