United Airlines flight delayed or cancelled? Claim up to €600
United Airlines operates transatlantic flights from Lisbon to Newark and other US hubs. EC 261/2004 applies to United flights departing from EU airports.
Claims reputation
United Airlines is relatively cooperative with EU compensation claims for EU-departing flights. They have a structured process and typically respond within 60 days.
Tips for claiming against United Airlines
- US airlines don't have equivalent compensation laws — but EU law applies when departing from EU airports.
- Lisbon to US destinations exceed 3500km, so you qualify for the maximum €600 compensation.
- Keep your US customs/immigration records as additional proof of arrival time delay.
Compensation amounts
€250
Under 1,500km
€400
1,500–3,500km
€600
Over 3,500km
Common United Airlines routes
Routes from Portugal
Frequently asked questions
How much compensation can I claim from United Airlines?
Under EU Regulation EC 261/2004, you can claim €250 for flights under 1,500 km, €400 for flights between 1,500–3,500 km, and €600 for flights over 3,500 km. These amounts apply per passenger regardless of what you paid for your ticket.
How do I claim compensation from United Airlines?
You can claim directly through United Airlines's customer service, but airlines often delay or reject valid claims. Using a claims service like FlightOwed means your claim is assessed by experts, letters are drafted professionally, and — if needed — legal action is taken. We charge 25% only if we win.
How long do I have to claim from United Airlines?
EU law doesn't set a single deadline — it depends on your country's statute of limitations. In most EU countries it's 2–3 years; in some (like the UK pre-Brexit) it's 6 years. If your flight was in the last 3 years, you almost certainly still have time to claim.
Does EC 261/2004 apply to United Airlines flights?
Yes, if your flight departed from any EU airport, OR if United Airlines is an EU-registered carrier and your flight arrived at an EU airport. The regulation covers all qualifying routes regardless of where you bought your ticket.
What if United Airlines claims extraordinary circumstances?
Airlines frequently invoke "extraordinary circumstances" to avoid paying compensation — but many claims are unjustified. Technical faults, crew scheduling issues, and overbooking are NOT extraordinary circumstances. We challenge invalid claims on your behalf.