FlightOwed Press Kit
Statistics, expert commentary, and company information for journalists covering EU flight compensation, airline passenger rights, and aviation data.
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[email protected]Company Overview
FlightOwed is an AI-powered flight compensation platform helping EU and UK passengers claim up to €600 they are legally owed under EC Regulation 261/2004 for delayed, cancelled, or overbooked flights.
Beyond claims, FlightOwed operates Europe’s most comprehensive open database of flight disruption statistics — including airline on-time performance rankings, airport ATFM delay data, and compensation claim rates by country. This data is freely available for citation and research.
FlightOwed was founded in Lisbon, Portugal — the EU country with the highest flight disruption rate, the lowest claim rate, and the EU’s most generous retroactive claim window (13 years).
Company Facts
- Founded
- 2026
- Headquarters
- Lisbon, Portugal
- Coverage
- EU + UK (EC 261/2004 + UK261)
- Languages
- EN, PT, ES, DE, FR
- Claim model
- No win, no fee (25% success fee)
- Data published
- Free, openly licensed
Brand Assets
Primary blue
#1D4ED8
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#0F172A
Accent amber
#FBBF24
OG Image / Social Share Card
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Key Statistics
Ready to use in articles. Click any statistic to copy with attribution.
in EU flight compensation goes unclaimed every year
Source: Industry estimate based on Eurocontrol ATFM data + EC 261 claim rates
Cite as: FlightOwed (2024), flightowed.com/statistics
of eligible EU passengers ever file a compensation claim
Source: FlightOwed analysis of Eurostat & CAA enforcement data
Cite as: FlightOwed (2024), flightowed.com/statistics
passengers qualify for compensation annually in the EU
Source: Eurocontrol Performance Review + Eurostat avia_par_me
Cite as: FlightOwed (2024), flightowed.com/statistics
of all flights to/from Portugal experience disruption
Source: Eurocontrol Network Manager Operations Centre reports
Cite as: FlightOwed (2024), flightowed.com/statistics
Lisbon Airport — worst ATFM delays of any major EU airport
Source: Eurocontrol PRU airport performance data
Cite as: FlightOwed (2024), flightowed.com/statistics
Passengers in Portugal can claim retroactively — EU's most generous window
Source: Portuguese civil code (Código Civil), Articles 309-310
Cite as: FlightOwed (2024), flightowed.com/statistics
TAP Air Portugal on-time performance — well below EU average of 70%+
Source: OAG Punctuality League 2024
Cite as: FlightOwed (2024), flightowed.com/statistics
Maximum compensation per passenger under EC Regulation 261/2004
Source: EC Regulation 261/2004, Article 7
Cite as: FlightOwed (2024), flightowed.com/statistics
Copy-Paste Attribution Block
Source: FlightOwed European Flight Disruption Database (2024)
URL: https://flightowed.com/statistics
Data sourced from: Eurocontrol PRU, Eurostat, UK CAA, ANAC Portugal
Contact: [email protected]Expert Commentary Available
FlightOwed’s team can provide on-record commentary, data analysis, and background briefings on the following topics. Contact [email protected].
EU Air Passenger Rights (EC 261/2004)
Detailed commentary on regulation scope, eligibility criteria, extraordinary circumstances defence, and how courts have interpreted the rules. Can explain the nuance between technical vs extraordinary delays.
Flight Compensation Claim Rates & Awareness
Why only 2-4% of eligible passengers claim. Breakdown by country, airline, and route. The information asymmetry problem and how it benefits airlines.
Airline On-Time Performance Rankings
Data-driven commentary on best and worst performing European airlines. TAP, Ryanair, easyJet, British Airways, Wizz Air performance trends.
Portugal & Iberia Aviation Market
Why Lisbon is Europe's most delayed airport. TAP restructuring and what it means for passengers. Portuguese consumer rights in aviation.
No-Win-No-Fee Compensation Industry
How the flight compensation industry works. Fee structures, success rates, and how to evaluate claim handlers. What passengers should know before choosing a service.
ATFM Delays & Air Traffic Management
Explaining Eurocontrol data on en-route and airport delays. Systemic causes of European airspace congestion and outlook.
“European passengers leave billions on the table every year — not because they don’t deserve compensation, but because airlines have made the claim process deliberately opaque. Lisbon’s position as Europe’s most delayed airport, combined with Portugal’s 2% claim rate, represents the most concentrated pocket of unclaimed passenger rights in the EU.”
— FlightOwed Research Team, available for on-record quotes
Recent Publications
FlightOwed Research Blog · February 2026
FlightOwed Research Blog · December 2025
Data Resources for Journalists
Statistics Dashboard
Airline OTP rankings, airport ATFM delays, compensation claim rates by country. Quarterly updates, free to cite.
View StatisticsMonthly Reports
Monthly European Flight Disruption Reports with updated rankings, trend analysis, and downloadable data.
View ReportsResearch Library
Open data on EU flight compensation: claim rates, airline rejection practices, country-by-country enforcement. Free to download.
Open Data LibraryMedia Contact
For press enquiries, data requests, expert commentary, or interview requests, contact our press team. We aim to respond within 2 hours on weekdays.
General enquiries: [email protected] | Data requests: [email protected]
All statistics published by FlightOwed are free to use with attribution. For large-scale data requests or custom research commissions, contact [email protected]. FlightOwed is not affiliated with any airline, airport, or government body.